ITSB (TITAN) Case Study

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Who Are They

ITSB are a IT support company based in Bournemouth and London, they came to Chittak asking for a better way to manage their clients, and we are proud to have produced 'TITAN'

What We Did
  • Web Design
  • Web Development
  • Database Design & Development
  • Integration with third party APIs
  • Fully Phased Specification

Our efficiency improvement since using TITAN is incomparable to our old method, we really couldn’t be happier -- Lee, Director of ITSB

How We Helped

The Problem The problem ITSB had was that with their expanding client base and the pure vastness of data that could be held about each client, their previous method of storing data in Evernote and hunting around for it just wasn't working anymore.

The Solution Our solution was a fully bespoke system built from the ground up with saleability in mind, though careful planning and years of experience we were able to produce a product that in essence 'can store any data ITSB chooses' though template building functionality. This has greatly increased ITSB's efficiency in handling their clients and in carrying out work.

It is always hard to summarize a project as large and feature rich as this, so if you have any questions please don’t hesitate to get in contact, or even stop by for a demonstration!


Lets get in contact!